The DMV requires us to use a specific template for sending the certificate. It needs to be downloaded on a computer to access the useable version. It will not open on a phone or tablet.
With the PDF open, click the down arrow in the top right corner of the screen to download the PDF. When the file downloads, options will be provided on where the PDF should be opened. Click "Show in Folder"
When the folder opens, locate the downloaded file. The icon associated with the PDF shows the browser with which the file is saved. If the PDF is saved with Adobe (red and white icon), click the name of the PDF to open the certificate of completion.
If the PDF is not saved with Adobe (may show internet browser icon), right click the PDF file and choose “Open with” and select “Adobe Acrobat Reader.” When opened in Adobe, your certificate will show your name and completion information.